Browser Agent
Books the wrong time slot and claims the task is complete.
The self-heal loop
Step 01 · Baseline
Three agent recordings show real task failures before Promptetheus is installed — silent, hard to reproduce, easy to ship.
Books the wrong time slot and claims the task is complete.
Misses the escalation handoff after silence and user frustration.
Repeats stale advice and loops the customer back to the wrong step.